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Privacy statement

PRIVACY STATEMENT LA GRANJA DE ANTONIO

La Granja de Antonio finds your privacy very important. We will therefore process and use your data in a secure manner, entirely in accordance with the General Data Protection Regulation. In this privacy statement we explain to you what data we collect from you and why we do this. You can also read what your rights are in this statement.

Article 1 Who are we?

La Granja de Antonio, trade name of Cascara Moments S.L. NIF B70632757, Lugar Dehesa Baja 292, 29120 Alhaurin el Grande, Málaga España. We are the controller of your personal data.

Article 2 What data do we use?

Here you can find an overview of the data we process about you, why we do this, what legal basis we have for processing this data about you and how long we will keep this data.

We process your name, address, place of residence, e-mail, telephone number and other data that are important to optimally carry out our work for you and to meet our obligations to which we are bound by the Spanish government with regard to tourism. . We use this information to make you a satisfied customer during the term of our agreement. We store this data indefinitely in our archives, unless you request its deletion.

We use a portfolio on our website and social media channels to show potential guests an impression of our accommodation, restaurant and activities. We process photos and images that we have obtained or made ourselves. We will keep this content in our archive indefinitely, unless you request its removal.

For invoicing and financial administration, we process your (company) name with any associated data and VAT number, billing address, customer number, email, telephone number, payment details and outstanding balance. Without this information we cannot process your payment. According to a legal obligation from the Tax Authorities, we must keep this data for 7 years. After this period we will anonymize your data.

If you unexpectedly have a complaint about our services, we will process your name, email, telephone number and the content of and communication regarding this complaint in order to achieve the best possible solution for you. We use this information for optimal execution of the agreement. We will delete data relating to complaints 6 months after settlement.

We have a commercial interest in using some of your personal data for marketing purposes. We process your name and email for direct marketing. We will delete this data as soon as you unsubscribe from our newsletter or indicate that you no longer wish to be contacted by us.

If we are an affiliate of one of our partners, these parties will place cookies on our website. As a result, no personal data about you is disclosed to us.

To enable and optimize this website, we use analytics and retargeting services. We have a commercial interest in using your surfing behavior and related data to analyze our service and improve it where necessary. We will track your use of our website with Google Analytics and a Facebook Pixel and are bound by the retention periods of these third parties.

These services use cookies. Cookies are small pieces of information that are sent to your browser when you visit our website and are then stored on the hard drive or in the memory of the device with which you visit our website. These cookies will not damage your devices.

In addition, Facebook collects target group statistics by means of a first party cookie. With this data we can place more targeted advertisements. These cookies are active for two years. However, the data collected by Facebook using this cookie is transmitted to us anonymized.

If you want to contact us via the website, we ask for your name and email. When you send the contact form, this information becomes visible to us. We delete the data from a sent contact form as soon as the contact request has been completed, unless an agreement results from this.

Finally, to enable posting reviews about our services, we process your name and the content of your message. When you post your review, this information becomes visible to us. We may post reviews about our services on our website and social media for commercial purposes. We will remove these as soon as they are no longer representative of our services or you request their removal.

Article 3 How do we obtain this data?

We have obtained the above information from you as a customer, contact person or website visitor, because you have provided this information to us. In addition, we may have obtained your data through one of the suppliers we work with, or when you (as a guest) are present at a wedding or event organized by us.

Article 4 What rights do you have with regard to this data?

The General Data Protection Regulation has given you a number of rights with regard to the personal data that you have us process.

1. Inspection - You can request us to inspect your data at any time.

2. Changes - If you would like to have your data adjusted, corrected, supplemented, shielded or deleted based on inspection, you can submit a request for this.

3. Objection - You can object to the processing of your data based on a weighing of interests.

4. Data transfer - If you wish to transfer your data to another provider, we will provide your data in a structured and common form that can be opened by common digital systems.

5. Withdrawal - When we have processed data based on your explicit consent, you have the right to withdraw this consent. This may have consequences for the services we can provide to you.

To exercise your rights, you can send a request, accompanied by a copy of your proof of identity (with shielded BSN and passport photo), to contact@lagranjadeantonio.es. We will assess your request as quickly as possible, but no later than within 30 calendar days. If we cannot meet your request, we will let you know why we are rejecting your request.

Article 5 Who receives your data?

We will not provide your data to third parties unless this is necessary for business operations or is required by a legal obligation. Your data may be passed on to processors, parties involved in the execution of our agreement and external advisors for the execution of the agreement. We enter into processing agreements with these third parties to optimally protect your privacy. We will not sell your data to third parties.

Article 6 Final provisions

We recommend that you consult this privacy statement regularly, because we may make changes to the policy. If you have any questions about this statement or the way we use your data, you can send an email to contact@lagranjadeantonio.es. If you have a complaint about the way we handle your data, you can also let us know. You can also contact the Dutch Data Protection Authority.